A person answers
Support
Stuck on something, found a bug, or have an idea for the garden? Write to us. A real person reads it, and we answer as fast as we can.
Email developer@cartergarden.com
Quick help
How do I add a plant?
Open the Plants tab and add what you are growing: a name, the variety, whether it is potted or in the ground, the day you planted it, and a notes line. Then tap a bed in your garden and place a plant you have logged.
Where does the pet-safety information come from?
From the ASPCA's lists of plants that are toxic and non-toxic to cats and dogs. The app shows a verdict for each of your pets. When a common name could mean two different plants, it shows the cautious answer and asks which one you have, instead of guessing.
Can it read a nursery tag yet?
Not yet. Reading the printed text off a tag and filling the plant in for you is on the roadmap. When it ships, the reading will happen on your device, the photo will not be uploaded to us, and it will not be stored on our servers. See the privacy page for how the camera is handled.
How do I delete my account and data?
In the app, go to Profile and tap Delete account. It removes your account and everything tied to it (your garden, plants, and pets). If you would rather we do it, email developer@cartergarden.com from your account address.
Is it on Android?
Not yet. CarterGarden is being built for iPhone first. Android is a maybe for later, not a promise.
More questions and answers live on the FAQ page.
Who makes this
CarterGarden is made by High Key Adventures, LLC. More on the about page.